Services BeyondOrder Fulfillment

Services Beyond Order Fulfillment
Services Beyond Order Fulfillment Illustration

Go Beyond Order Fulfillment

People think of ORWOX as a pure fulfillment company. But we are much more than that. It doesn't matter if it's a small or medium business. We offer all the services they may need to run an efficient machine. That way, owners can focus on other issues while we do the routinely work. Here is what ORWOX also has to offer

Kitting

If you buy wholesale and sell it retail, our staff can take that bulk purchase and create ready-to-use packages. You can take advantage of this service by bulk buying and letting us do the rest. And you don't need to worry about a thing. We will adapt to your requirements and create something to meet your standards.

We can also help with rebranding, custom packaging, marketing, or promotional content.

IT Services

We have the most advanced technology designed to improve the customer experience. We are at the forefront of innovation. Our competitors will adopt the things that are being used at ORWOX today in the upcoming years.

Once you partner with us, our IT will hastily work to integrate your purchasing platform(s) with our system. That way, we can work with proper synergy. This process is done without interrupting your client's shopping experience. And any concerns or question will be gladly answered by our team.

Return Policy

Most businesses don't have a return policy due to the logistical complications that may generate. ORWOX helps you create one or make it more efficient if you already have one. Additionally, all your invoice will have a clear explanation of your return policy. And, we will process your returns and update your inventory immediately.

Anything related to returning items, from defective goods to dealing with vendors can be left to our expert team. We will make sure that you always have the best return policy for your firm.

Partnership

We have partnerships with several firms. That helps us give our clients all the benefits they enjoy when they sign up with ORWOX. So, if you do not see a service listed, contact us anyway. We will try to help you the best we can.

Were you aware?

ORWOX doesn't rest with just order fulfillment. We are fully capable of handling returns and refunds on your behalf. Moreover, we offer comprehensive IT solutions, kitting services, full-service business consulting and more.

Customer Support

Got questions for us? Having issues with your order? Our customer service team is available around the clock to resolve any issues and answer all your questions.

Get in touch with our customer service team by phone, email, or create a support ticket*.

(888) 299-9129

*Support ticket option is only available to customers with an active plan