Our Values

Our Values
Our Values Illustration

At ORWOX, we are committed to help businesses thrive by providing them with the best services at a price that any business can afford. We are not about being inexpensive rather we measure our efficiency in the value we provide. The goal is to provide your business with more than you’re spending on your subscription. Our excellency stems from years of experience and innovative use of technology in all avenues of our operations.

Principle #1

WORK WITH A GOAL

While we have been in the business for a while, we realize lots of our customers are startups. As a startup, you may need a little elbow support to learn the ins and outs of business operation. ORWOX places emphasis on assisting new businesses establish and thrive.

Principle #2

PROFESSIONALISM

We will ensure all our customers are well taken care of and they are satisfied with the service they are receiving. Each assignment is carried out with utmost diligence and professionalism. Our handling and processing of all orders will beat any other company and often, your own staff.

Principle #3

TECHNOLOGY

Technology can do wonders for your business when employed correctly. There’s no reason to dread latest technology. You don’t have to experiment with newer technology because we have already done our research and we only adopt technologies that we know can deliver true value to your business leaving the guesswork out of the equation.

Principle #4

CUSTOMER SATISFACTION

We are the most customer-centric company in the Order Fulfillment industry. Our business success is directly dependent on our customers’ success. Everything we do here at ORWOX has our customers in the forefront of all considerations. We are not afraid to travel the extra mile to ensure you are completely satisfied.

Principle #5

SPEED IS EVERYTHING

Today’s retail environment has drastically changed from let’s say, what it used to be even five years ago. Consumers have come to expect speed, accuracy, free shipping, phenomenal service and they are budget conscious. The demand of the changing retail environment is challenging and ORWOX can help you face this challenge head on.

Were you aware?

If you ask an organization what drives you, more often than not, you won’t get a good answer. However, that's not the case here at ORWOX. We have a clear set of principles and guiding values that drive us as an organization and keep us motivated to help customers grow and thrive.

Customer Support

Got questions for us? Having issues with your order? Our customer service team is available around the clock to resolve any issues and answer all your questions.

Get in touch with our customer service team by phone, email, or create a support ticket*.

(888) 299-9129

*Support ticket option is only available to customers with an active plan