Order Fulfillment Process

Order Fulfillment Process

What is Order Fulfillment?

Order fulfillment is a complex combination of tasks that involves inventory management, picking, pulling, packing and shipping product to customers. There may be additional tasks within those tasks mentioned herein.

ORWOX handles the entire order fulfillment process for numerous businesses and offers so much more than just Order Fulfillment. From the simplest to the most complicated of orders, we are here to serve you and your customers and make sure your experience is a pleasant one and leads to a long-term, mutually benefitting experience for everyone.

Once an order is received, we evaluate the best way to process and fulfill the order. Artificial Intelligence and cutting-edge analytics tools factor in whether a package is being shipped domestically or internationally, or if it contains any hazardous materials or fragile items before suggesting the most efficient fulfillment path for a given order.

As soon as we have a tracking number for a given order, both you and your customer will be able to track the package in real-time.

When you partner with us, you will enjoy specially negotiated, discounted rates at major carriers like: UPS, USPS, FedEx, DHL, and OnTrack. These special rates are otherwise not available to general population nor are they advertised elsewhere.

Our state-of-the-art order fulfillment system automatically determines the best carrier and shipping method that offers the best price and fastest delivery so you can rest assured knowing your orders are being fulfilled as efficiently as they possibly can.

Order Fulfillment Process Illustration

Benefits of Our Order Fulfillment Services:

SAVINGS

Our customers enjoy incredible discounts and savings regardless of the amount of business they bring to us. You do not have to be a high-spender to score big savings with us.

SPEED

With the e-commerce revolution, customers have come to expect blazing fast order processing and delivery. Businesses that meet customers’ expectations will thrive and others will be lost in the oblivion. By partnering with us, you will quickly gain the reputation of being a company that makes good on its promises and delivers faster than any other businesses out there. Speed is non-negotiable, and ORWOX will make certain you’re never lagging on processing orders.
All orders received by 2PM on weekdays are processed and shipped out that same day.

COVERAGE

With our extended distributed warehouse network, no one can offer geographical coverage like us. Our facilities are located all through the nation, which positions your product closest to your potential customers. Resulting in super-fast delivery and substantial savings on shipping cost.

TRACKING

Tracking information is available as soon as it is generated, so you and your customers can track packages in real-time throughout the transit.

MARKETING

We specialize in repackaging products: be it generic or for branding purposes. Our name or logo will never appear on any packaging or paperwork. We are happy to work from behind the scene. We are happy to include any coupons, brochures or marketing pamphlet you want with your order as you see fit.

STAY IN THE LOOP

All tracking and package information is available in real-time, so you can stay on top of every development. Never be out of the loop when you partner with ORWOX. Complete transparency and real-time notification will always keep you posted.

The Significance of Order Fulfillment

Speed and accuracy are two winning combination in Order Fulfillment. ORWOX aces in both aspects. When you entrust us with your Order Fulfillment tasks, speed and accuracy is never compromised.

Brick and mortar retailers have one advantage over online retailers. They can hand products immediately to the customers. Online retailer must provide the next best thing to remain relevant – the fastest delivery possible while offering substantial savings in pricing.

When partnering with ORWOX, even small mom-and-pop businesses can compete with the retail behemoths. You can provide your customers with the same shopping tools, experience and bells and whistles like the seasoned retail giants do.

Order fulfillment can sound a deceivingly simple term. There is so much more involved rather than just simply grabbing the item, packaging it up, and shipping it out.

Establishing a storage and warehouse facility, pay for overhead, setup, maintenance, hire and train a workforce, retain staff, insurance, legal obligation and other associated fees will add up quicker than you can imagine. Imagine creating a network of countless such facilities!

Sounds too daunting? Let us assure you, you don’t have to worry about any of these when you partner with us. We have everything you need to run an efficient order fulfillment center – at a fraction of the cost. We are professionals at this and by partnering with us, you get fully-staffed facilities, the latest equipment, tools and software, and experience all for one low, affordable price.

What Makes ORWOX Stand Out?

Our proven track record of consistency, quality, and dependability are what keeps our customers with us for years. Our distributed warehouse partners keep a close eye on your product and immediately notify of any issues. This allows you to address issues before they become a real problem and before your customers encounter a negative experience.

We happily travel the extra mile, so the entire process is pleasant and rewarding for you and your customers. We make sure each order delivers the same level of superior customer satisfaction.

Order Fulfillment Process Illustration #2

Were you aware?

Order Fulfillment is a complex process involving many moving pieces. We are expert in Order Fulfillment and both our accuracy and efficiency make us the first choice for any business. We do it better than anyone else and will also cost you less to delegate us to do your grunt work.

Customer Support

Got questions for us? Having issues with your order? Our customer service team is available around the clock to resolve any issues and answer all your questions.

Get in touch with our customer service team by phone, email, or create a support ticket*.

(888) 299-9129

*Support ticket option is only available to customers with an active plan